Amazon Web Services
Amazon Transcribe Call Analytics
Transcription is included: Call Analytics at $0.03 per minute ($1.80 per hour) covers sentiment, call categories and issue detection; generative call summarization adds $0.0024 per minute ($0.144 per hour). $0.03 per minute x 60 = $1.80 per audio hour (US East, first tier, summarization excluded).
USD per audio hour
$1.80
- call_analytics
- $1.80
- generative_summary_extra
- $0.144
#5 cheapest of 5 in Speech analytics & call intelligence
Official pricing ↗Capabilities, explained
What this API can do, and what each capability means for your project.
Analyses
sentiment, summary, pii-redaction, speaker-analytics
Which kinds of analysis the service can return for a recording.
Transcription included
Yes
The listed price already includes turning the audio into text.
Real time
Yes
Can analyse a live call while it is happening, not only afterwards.
Languages
—
Approximate number of languages supported for analysis.
Price history
Only one price recorded so far. The chart appears once the price changes.